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Privacy Policy

Last Updated: 9 July 2026


Privacy Policy of Artiste and Aura

Welcome to the website of Artiste and Aura (“Artiste and Aura,” “we,” “our,” or “us”). Protecting the privacy and personal information of every visitor, client, consultant, supplier, contractor, and business associate is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, protect, retain, and otherwise process information obtained through our website, project consultations, client interactions, and related architectural and interior design services.

This Privacy Policy applies to the website located at:

By accessing or using our website, submitting an inquiry, requesting a consultation, sharing project information, uploading documents, communicating with us through email, telephone, WhatsApp, or any other communication channel provided by Artiste and Aura, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information in accordance with its terms and applicable law.

Artiste and Aura is committed to processing personal information responsibly, lawfully, fairly, and transparently. We strive to comply with applicable privacy and data protection laws, including the Information Technology Act, 2000 (India), the Digital Personal Data Protection Act, 2023 (DPDP Act), and internationally recognized privacy principles. As our business expands into additional jurisdictions, we also intend to align our privacy practices with globally accepted standards, including the General Data Protection Regulation (GDPR) where applicable.

Although we implement commercially reasonable administrative, technical, and organizational safeguards to protect information entrusted to us, users should understand that no electronic transmission or online storage system can ever be guaranteed to be completely secure.


1. Scope of this Privacy Policy

This Privacy Policy governs the collection, use, storage, disclosure, and protection of information obtained through:

  • Our official website.
  • Contact and inquiry forms.
  • Client consultation requests.
  • WhatsApp communications.
  • Telephone conversations.
  • Email correspondence.
  • Site visit arrangements.
  • Project discussions.
  • Architectural consultations.
  • Interior design consultations.
  • Landscape design consultations.
  • Planning and design services.
  • Residential project inquiries.
  • Commercial project inquiries.
  • Renovation project discussions.
  • Turnkey project consultations.
  • Portfolio requests.
  • Future blog functionality.
  • Future downloadable resources.
  • Future comments submitted on our website.
  • Future analytics services.
  • Any other interaction between you and Artiste and Aura relating to our professional services.

This Privacy Policy applies whether you access our website using a desktop computer, laptop, tablet, smartphone, or any other internet-enabled device.

It also applies regardless of whether you are a homeowner, business owner, architect, builder, consultant, developer, contractor, vendor, supplier, or any other individual or organization interacting with our business.


2. About Artiste and Aura

Artiste and Aura is an architecture and interior design studio based in Tamil Nadu, India. Our professional services include, among others:

  • Architectural Design
  • Interior Design
  • Landscape Design
  • Planning Services
  • Residential Design
  • Commercial Design
  • Renovation Projects
  • Design Consultation
  • Turnkey Design Services
  • Space Planning
  • Concept Development
  • Project Coordination
  • Design Documentation
  • Visualizations and 3D Presentations

To deliver these professional services effectively, we may require information about prospective clients, existing clients, properties, projects, and design requirements. We collect only information that is reasonably necessary for legitimate business purposes, contractual obligations, legal compliance, or services specifically requested by our clients.


3. Definitions

For the purposes of this Privacy Policy:

“Personal Information” means any information relating to an identified or identifiable individual, including information that can directly or indirectly identify a person.

“Processing” means any operation performed on information, including collection, recording, storage, organization, consultation, adaptation, retrieval, disclosure, transmission, analysis, restriction, deletion, or destruction.

“Website” refers to https://artisteandaura.com and any associated webpages or digital resources operated by Artiste and Aura.

“User”, “Visitor”, or “You” refers to any individual or entity accessing or interacting with our website or services.

“Services” refers to all architectural, interior design, landscape design, planning, consultation, visualization, project management, and related professional services offered by Artiste and Aura.

“Applicable Law” means all laws, regulations, rules, and legally binding requirements governing the processing of personal information, including applicable Indian laws and any foreign laws that may apply where our services are provided internationally.


4. Information We Collect

The categories of information we collect depend upon the manner in which you interact with our website and services. Some information is provided directly by you, while other information may be collected automatically through your browser or device.

We collect only information that is relevant, necessary, and proportionate for the purposes described in this Privacy Policy.


4.1 Personal Information You Voluntarily Provide

When you communicate with us, complete an inquiry form, request a consultation, or engage our professional services, you may voluntarily provide personal information including:

  • Full name
  • Email address
  • Mobile or telephone number
  • Company or organization name
  • Project address
  • City
  • State
  • Property location
  • Estimated project budget
  • Project type
  • Nature of construction
  • Interior design requirements
  • Architectural preferences
  • Design inspirations
  • Functional requirements
  • Space utilization requirements
  • Style preferences
  • Material preferences
  • Construction timelines
  • Consultation requests
  • Appointment requests
  • Messages submitted through our contact forms
  • Information voluntarily included in emails or WhatsApp messages
  • Any additional information you choose to provide while communicating with us.

Providing this information is entirely voluntary. However, failure to provide certain information may limit our ability to respond to your inquiry, evaluate your project, prepare quotations, schedule consultations, or provide requested services.


4.2 Client Inquiry Information

When a prospective client contacts Artiste and Aura, we may collect information necessary to understand the nature and scope of the proposed project.

Such information may include:

  • Property type
  • Residential or commercial classification
  • Existing building information
  • Renovation requirements
  • New construction requirements
  • Site dimensions
  • Desired built-up area
  • Number of floors
  • Family requirements
  • Functional space requirements
  • Interior requirements
  • Landscape requirements
  • Construction stage
  • Budget expectations
  • Preferred commencement date
  • Expected completion timeline
  • Preferred communication method

This information enables us to evaluate project feasibility, understand client objectives, estimate design complexity, and prepare appropriate proposals or quotations.


4.3 Information Collected During Professional Consultations

During consultations, meetings, telephone discussions, video conferences, or site visits, additional information may be shared with us, including:

  • Existing property details
  • Land characteristics
  • Building conditions
  • Renovation objectives
  • Lifestyle requirements
  • Business requirements
  • Accessibility needs
  • Sustainability preferences
  • Functional expectations
  • Space planning discussions
  • Construction priorities
  • Budget revisions
  • Design approvals
  • Feedback on proposed concepts

This information is used solely for the purpose of providing professional architectural and interior design services and improving the quality of our recommendations.


4.4 Website Features Through Which Information May Be Collected

Our website currently provides several methods through which visitors may voluntarily communicate with us or request professional services.

These include:

  • Contact forms
  • Client inquiry forms
  • WhatsApp contact button
  • Google Maps integration
  • Portfolio gallery
  • Project showcase pages
  • Image galleries

As our website evolves, additional features may become available, including:

  • Professional blog articles
  • Blog comments
  • Downloadable portfolios
  • Educational resources
  • Embedded YouTube videos
  • Google Analytics
  • Enhanced inquiry forms
  • Other website functionality designed to improve user experience and client engagement.

Whenever new features involve the collection or processing of personal information, they will be operated in accordance with this Privacy Policy or any updated version published on our website.


4.5 Information You Choose Not to Provide

You are generally free to browse our website without submitting personal information.

However, if you choose not to provide information requested through our contact forms or consultation requests, we may be unable to:

  • Respond to your inquiry.
  • Schedule consultations.
  • Prepare architectural proposals.
  • Provide quotations.
  • Evaluate project requirements.
  • Offer design recommendations.
  • Discuss project feasibility.
  • Deliver certain professional services requested by you.

We do not require visitors to create user accounts or register to access general information available on our website. Likewise, we do not currently sell products, process online payments, operate customer accounts, or provide newsletter subscription services.

Our collection of personal information is therefore limited to what is reasonably necessary for the operation of our architecture and interior design practice and the fulfillment of professional services requested by our clients.

5. Technical Information We Collect Automatically

In addition to the personal information that you voluntarily provide, Artiste and Aura may automatically collect certain technical information whenever you visit, browse, or interact with our website. Such information helps us operate the website efficiently, maintain security, diagnose technical issues, understand visitor behavior, improve website performance, and enhance the overall user experience.

Most of this information is collected automatically by your web browser, device, web server, or through technologies such as cookies, server logs, and future analytics services.

Depending on your device configuration and browser settings, the technical information we may collect includes, but is not limited to:

  • Internet Protocol (IP) address
  • Browser type and browser version
  • Operating system
  • Device type
  • Device model
  • Screen resolution
  • Preferred language
  • Internet service provider
  • Date and time of access
  • Pages visited
  • Navigation path throughout the website
  • Time spent on individual pages
  • Entry pages
  • Exit pages
  • Click interactions
  • Referring website or referral URL
  • Search engine referral information
  • Approximate geographic location derived from IP address
  • Network information
  • Browser configuration
  • Device identifiers where applicable
  • Website performance metrics
  • Loading times
  • Error reports
  • Session identifiers
  • Cookie identifiers

This technical information is generally not used to identify you personally unless it becomes reasonably necessary for security, fraud prevention, legal compliance, or investigation of unauthorized activity.


6. Usage Information

We may collect information describing how visitors interact with our website. Usage information assists us in understanding which pages and services are most valuable, identifying technical issues, and improving website usability.

Usage information may include:

  • Pages viewed
  • Number of visits
  • Session duration
  • Time spent on individual pages
  • Scroll depth
  • Navigation sequence
  • Click patterns
  • Downloads of publicly available materials
  • Interactions with portfolio galleries
  • Project pages viewed
  • Service pages visited
  • Contact page visits
  • Form interaction statistics
  • Device performance information
  • Website responsiveness
  • Traffic sources
  • Returning visitor statistics
  • General engagement metrics

Where this information is aggregated or anonymized, it is used solely for statistical analysis and website improvement.

If Google Analytics or similar website analytics services are implemented in the future, they may assist us in understanding overall website usage trends without requiring us to identify individual visitors.


7. Cookies Policy

7.1 What Are Cookies?

Cookies are small text files placed on your computer, tablet, smartphone, or other internet-enabled device when you visit a website. Cookies allow websites to remember certain information about your browsing session, preferences, and interactions.

Cookies improve website functionality, enhance user experience, assist in website security, and help website administrators understand how visitors use the website.

Cookies generally do not contain information that directly identifies an individual. However, when combined with other information available to us, cookie data may be considered personal information under applicable data protection laws.


7.2 How We Use Cookies

Artiste and Aura may use cookies for several legitimate business and technical purposes, including:

  • Operating essential website functionality
  • Maintaining website security
  • Improving website performance
  • Remembering user preferences
  • Enhancing browsing experience
  • Understanding visitor interactions
  • Diagnosing technical issues
  • Measuring website traffic
  • Identifying frequently visited pages
  • Improving future website development
  • Preventing fraudulent activity
  • Maintaining session integrity

As additional website features are introduced, additional cookies may also be used where reasonably necessary.


7.3 Categories of Cookies

A. Essential Cookies

Essential cookies are necessary for the proper functioning of the website.

These cookies may enable:

  • Basic page navigation
  • Website security
  • Protection against malicious activity
  • Form submission functionality
  • Session continuity
  • Load balancing
  • Technical administration

Without these cookies, certain parts of the website may not function correctly.

Because these cookies are necessary for website operation, they generally cannot be disabled through our website interface.


B. Functional Cookies

Functional cookies help improve your browsing experience by remembering preferences and choices you make while using the website.

Examples include:

  • Language preferences
  • Accessibility preferences
  • Previously entered form information
  • User interface settings
  • Display preferences
  • Regional settings

These cookies help make future visits more convenient and personalized.


C. Preference Cookies

Preference cookies store information relating to your preferred website settings.

Depending on future website functionality, these cookies may remember:

  • Display preferences
  • Preferred language
  • Layout preferences
  • User interface selections
  • Accessibility options

These cookies enhance convenience but are generally not essential for website operation.


D. Analytics Cookies

If Google Analytics or a similar analytics platform is implemented in the future, analytics cookies may collect information regarding how visitors interact with our website.

These cookies may record:

  • Number of visitors
  • Pages viewed
  • Session duration
  • Navigation paths
  • Traffic sources
  • Bounce rates
  • Device categories
  • Browser types
  • General geographic regions
  • Returning visitor statistics

Analytics cookies help us improve website performance and better understand user interests.

Where legally required, analytics cookies will only be used after obtaining appropriate consent.


E. Session Cookies

Session cookies remain active only while your browser session is open.

They are automatically deleted once you close your browser.

Session cookies may assist with:

  • Temporary website functionality
  • Navigation continuity
  • Form processing
  • Temporary security verification

F. Persistent Cookies

Persistent cookies remain stored on your device for a specified period after your browsing session ends.

Persistent cookies may be used to:

  • Remember preferences
  • Improve future visits
  • Maintain website settings
  • Support analytics
  • Recognize returning visitors

Persistent cookies automatically expire after their designated retention period or may be deleted manually through your browser settings.


8. Third-Party Cookies

Certain third-party services integrated into our website may place their own cookies on your device.

Depending on future website functionality, such services may include:

  • Google Maps
  • Google Analytics
  • YouTube
  • Spam protection services
  • Embedded media providers
  • Website performance tools

These cookies are governed by the respective privacy policies of the third-party providers and are not controlled by Artiste and Aura.

We encourage visitors to review the privacy and cookie policies of those providers to understand how their information is collected and processed.


9. Google Analytics Cookies

Although Google Analytics may not currently be active on our website, it may be implemented in the future to help us better understand visitor behavior and improve our services.

If implemented, Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Browser information
  • General location derived from IP address
  • Traffic source
  • Referral websites
  • User engagement metrics
  • Session duration
  • Website performance information

Google Analytics generally uses cookies and similar technologies to generate aggregated statistical reports. We do not intend to use Google Analytics to identify individual visitors unless required for lawful purposes.

Where required by applicable law, analytics cookies will only be activated after obtaining the necessary consent.


10. Cookie Consent

Where required by applicable law, visitors will be presented with a cookie consent mechanism before non-essential cookies are placed on their devices.

Through the consent interface, visitors may be able to:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Customize cookie preferences.
  • Withdraw previously granted consent.
  • Modify cookie settings at any time, subject to browser limitations.

Your choice regarding non-essential cookies will not affect your ability to access the publicly available content of our website, although certain enhanced features may not function as intended if cookies are disabled.


11. Managing and Disabling Cookies

Most modern web browsers provide users with the ability to control cookies through browser settings.

Depending on your browser, you may be able to:

  • View stored cookies
  • Delete existing cookies
  • Block future cookies
  • Restrict third-party cookies
  • Receive notifications before cookies are stored
  • Configure automatic deletion of cookies upon browser closure

Please note that disabling certain cookies may affect website functionality, reduce convenience, or limit the availability of certain features and services.

Instructions for managing cookies are generally available within your browser’s help documentation or support resources.


12. Do Not Track Signals

Some internet browsers offer a “Do Not Track” (“DNT”) feature that allows users to express a preference regarding online tracking.

Because there is currently no universally accepted technical standard governing how websites should respond to Do Not Track signals, our website may not respond differently when such signals are received.

Should an industry-wide or legally recognized standard become applicable in the future, Artiste and Aura may update its practices accordingly.


13. Future Changes to Cookie Technologies

As our website evolves and additional functionality is introduced, we may implement new technologies that perform functions similar to cookies, including local storage, web beacons, pixels, or other lawful tracking technologies.

Any such technologies will be used in accordance with applicable law and the principles set out in this Privacy Policy. Where required, we will obtain appropriate consent before deploying non-essential technologies and will update this Privacy Policy to reflect any material changes.

14. Contact Forms and Client Inquiry Forms

Our website provides contact forms and client inquiry forms to enable prospective clients, existing clients, business associates, consultants, contractors, vendors, and other visitors to communicate with Artiste and Aura regarding our professional services.

When you voluntarily submit information through a contact form or inquiry form, we may collect and process the information that you provide, including but not limited to:

  • Full name
  • Email address
  • Telephone or mobile number
  • Company or organization name
  • Project address
  • City
  • State
  • Property location
  • Estimated project budget
  • Project type
  • Nature of the proposed work
  • Architectural requirements
  • Interior design preferences
  • Landscape design requirements
  • Renovation requirements
  • Design inspirations
  • Preferred project timeline
  • Consultation requests
  • Messages, questions, comments, or other information voluntarily submitted by you

The information collected through these forms is used solely for legitimate business purposes, including:

  • Responding to inquiries
  • Scheduling consultations
  • Understanding project requirements
  • Evaluating project feasibility
  • Preparing preliminary estimates
  • Preparing architectural proposals
  • Preparing interior design concepts
  • Discussing project scope
  • Communicating with prospective clients
  • Providing customer support
  • Maintaining business records
  • Complying with applicable legal obligations

Submission of information through our website forms is entirely voluntary. However, certain information may be necessary for us to evaluate your inquiry or provide meaningful assistance.

We request that you submit only information that is relevant to your inquiry or project requirements.


15. WhatsApp Communication

Our website may provide a WhatsApp contact button to enable convenient communication between visitors and Artiste and Aura.

If you choose to contact us through WhatsApp, your communication will be processed through the WhatsApp platform, which is operated independently by Meta Platforms and subject to its own privacy practices.

Information that may be shared during WhatsApp communications includes:

  • Your name
  • Mobile number
  • Profile photograph (if visible through your WhatsApp account)
  • Messages exchanged
  • Images
  • Videos
  • Voice messages
  • Documents
  • Project photographs
  • Architectural drawings
  • Floor plans
  • CAD files
  • Location information voluntarily shared by you
  • Other project-related information that you choose to provide

We use WhatsApp communications solely for legitimate business purposes, including:

  • Responding to inquiries
  • Scheduling appointments
  • Providing project updates
  • Clarifying design requirements
  • Discussing project timelines
  • Sharing preliminary concepts
  • Coordinating meetings
  • Providing customer support
  • Facilitating communication during ongoing projects

While we endeavor to maintain the confidentiality of all client communications, messages transmitted through third-party communication platforms are also subject to the security measures and privacy practices implemented by those platforms. We encourage users to review WhatsApp’s privacy policy before using the service.


16. Email Communication

You may communicate with Artiste and Aura through email for inquiries, consultations, project discussions, document sharing, or other business purposes.

Email communications may include personal information and project-related information such as:

  • Contact details
  • Consultation requests
  • Architectural requirements
  • Interior design preferences
  • Project timelines
  • Budget expectations
  • Property information
  • Uploaded documents
  • Images
  • Drawings
  • Plans
  • Contracts
  • Quotations
  • Design feedback
  • Project approvals
  • Other correspondence voluntarily submitted by you

Email communications are used to:

  • Respond to inquiries
  • Provide professional advice
  • Prepare quotations
  • Exchange project information
  • Coordinate meetings
  • Confirm appointments
  • Maintain project records
  • Communicate during project execution
  • Satisfy contractual obligations
  • Comply with legal or regulatory requirements

We request that confidential information transmitted by email be limited to what is reasonably necessary for the relevant business purpose. Although we implement reasonable security measures, email communication may not always be completely secure while in transit over the internet.


17. Telephone Calls

Visitors and clients may communicate with Artiste and Aura by telephone regarding consultations, project planning, ongoing work, or general inquiries.

Information voluntarily shared during telephone conversations may include:

  • Contact information
  • Property details
  • Project objectives
  • Design preferences
  • Consultation requests
  • Budget information
  • Scheduling information
  • Construction progress
  • Project concerns
  • General inquiries

This information is used exclusively for legitimate business purposes, including providing professional services, maintaining effective communication, coordinating project activities, and responding to client requests.

Unless otherwise disclosed or required by law, telephone conversations are not routinely recorded.


18. Project Consultation Requests

Individuals seeking professional architectural, interior design, landscape design, renovation, or planning services may request consultations through our website or other communication channels.

During the consultation process, we may collect information necessary to understand your project and determine how our services may best meet your requirements.

Such information may include:

  • Property address
  • Land dimensions
  • Existing building information
  • Construction stage
  • Proposed development
  • Functional requirements
  • Space planning objectives
  • Design inspirations
  • Material preferences
  • Sustainability goals
  • Budget expectations
  • Timeline expectations
  • Family or business requirements
  • Accessibility considerations
  • Future expansion plans

The information collected during consultations enables us to prepare professional recommendations, estimates, conceptual ideas, and project proposals tailored to your specific requirements.


19. Site Visits

Where necessary, Artiste and Aura may conduct site visits to evaluate existing conditions, obtain measurements, understand project constraints, and discuss design objectives.

During site visits, we may collect information including:

  • Property measurements
  • Existing architectural conditions
  • Structural observations
  • Photographs
  • Videos
  • Site notes
  • Environmental observations
  • Utility information
  • Accessibility considerations
  • Construction constraints
  • Client preferences discussed during the visit

Site visit information is used solely for the evaluation, planning, design, estimation, execution, supervision, and management of the relevant project.


20. Uploaded Documents and Project Materials

Prospective and existing clients may voluntarily provide documents and digital materials to assist us in evaluating, planning, designing, estimating, or executing architectural and interior design projects.

Depending on the nature of the engagement, uploaded materials may include:

  • Architectural drawings
  • Floor plans
  • Blueprints
  • CAD files
  • BIM files
  • Construction documents
  • Structural drawings
  • Electrical drawings
  • Plumbing layouts
  • HVAC drawings
  • Site plans
  • Survey reports
  • Soil investigation reports
  • BOQ (Bill of Quantities) documents
  • Property ownership documents
  • Interior layouts
  • Furniture layouts
  • Mood boards
  • Material selections
  • Colour palettes
  • Design references
  • Concept sketches
  • Renderings
  • 3D models
  • Images
  • Videos
  • Property photographs
  • Site photographs
  • PDF documents
  • Reports
  • Technical specifications
  • Any other project-related documentation voluntarily submitted by the client

Artiste and Aura recognizes that these materials often contain confidential, proprietary, commercially sensitive, or personally identifiable information.

Accordingly, all project documents submitted to us are treated as confidential and are used solely for legitimate business purposes, including:

  • Evaluating project feasibility
  • Preparing quotations
  • Developing architectural concepts
  • Creating interior design proposals
  • Preparing landscape designs
  • Conducting planning studies
  • Coordinating consultants
  • Producing technical documentation
  • Creating visual presentations
  • Developing construction documentation
  • Managing project execution
  • Providing professional advice
  • Fulfilling contractual obligations
  • Complying with applicable legal requirements

We do not use client-submitted architectural drawings, floor plans, CAD files, photographs, renderings, or other confidential project materials for unrelated commercial purposes without the client’s authorization, unless disclosure is required by applicable law, a valid court order, or another legally binding governmental directive.

Access to project materials is restricted to personnel, consultants, contractors, or professional advisors who reasonably require such information for the performance of authorized project-related activities and who are subject to appropriate confidentiality obligations.

We encourage clients to avoid submitting unnecessary personal information within project documents and to ensure that they have the legal authority to share any third-party materials provided to Artiste and Aura.

21. WordPress-Specific Privacy Practices

Our website is developed and operated using the WordPress content management system (“WordPress”). Certain privacy-related functions are inherent to the operation of WordPress and may process limited personal or technical information to maintain website functionality, security, administration, and content management.

Although some of these features are not currently available to public users, they may be implemented as our website evolves. Where applicable, the following provisions explain how such information may be processed.


21.1 Future Blog Comments

Artiste and Aura may introduce a professional blog to share articles relating to architecture, interior design, landscape design, construction practices, project planning, design inspiration, and other educational content.

If blog comments are enabled in the future and you voluntarily submit a comment, we may collect information including:

  • Your name
  • Email address
  • Website address (if provided)
  • Comment content
  • Internet Protocol (IP) address
  • Browser user agent string
  • Date and time of submission
  • Other technical information necessary to assist with spam detection and website security

Comments submitted through the website may be reviewed before publication. We reserve the right to moderate, edit, refuse, or remove comments that are unlawful, abusive, defamatory, offensive, misleading, infringing, promotional, or otherwise inconsistent with the intended purpose of the website.

Information associated with approved comments may remain publicly visible unless removal is requested and permitted by applicable law or our internal moderation policies.


21.2 Gravatar Service

If comments are enabled and you submit a comment using an email address associated with a Gravatar account, WordPress may generate an anonymized hash of your email address and transmit it to the Gravatar service to determine whether a profile image is associated with that email address.

If a matching Gravatar profile exists, your publicly available profile image may appear alongside your published comment.

The Gravatar service is provided by Automattic Inc. and operates under its own privacy policy. Users who choose to use Gravatar are encouraged to review Automattic’s privacy practices before associating their email address with the service.


21.3 Media Uploads

Clients may voluntarily upload photographs, architectural drawings, floor plans, PDFs, CAD files, 3D renderings, videos, or other project-related media through approved communication channels or future website upload facilities.

Certain image files created by digital cameras or smartphones may contain embedded metadata, commonly referred to as EXIF (Exchangeable Image File Format) data.

EXIF metadata may include information such as:

  • Date and time the image was created
  • Camera or device model
  • Technical camera settings
  • Approximate GPS coordinates or location information (where location services were enabled)

We recommend that users review and remove any embedded location information or other unnecessary metadata before uploading files if they do not wish to disclose such information.

Artiste and Aura does not intentionally extract or use embedded GPS metadata unless reasonably necessary for evaluating, designing, planning, or executing a project or where otherwise required by law.


21.4 Administrator Login Cookies

Although visitors cannot currently register for user accounts on our website, administrator accounts are maintained to securely manage website content, maintenance, and administration.

WordPress may create authentication cookies for authorized administrators after successful login. These cookies help:

  • Verify administrator identity
  • Maintain secure login sessions
  • Protect administrative functions
  • Prevent unauthorized access
  • Improve website security

These cookies are used exclusively for website administration and are not intended for public visitors.


21.5 Password Reset Requests

If an administrator requests a password reset for an authorized website administration account, WordPress may include the originating Internet Protocol (IP) address within the password reset notification email as an additional security measure.

This functionality assists in verifying password reset requests and detecting potentially unauthorized account activity.

Administrator password reset information is used solely for maintaining the security and integrity of website administration accounts.


22. Embedded Content from Third-Party Websites

Certain pages of our website may include embedded content provided by independent third-party platforms.

Examples may include:

  • YouTube videos
  • Google Maps
  • Instagram posts
  • Vimeo videos
  • Social media feeds
  • Design presentations
  • Interactive media
  • Other embedded digital content

Embedded content functions substantially as though you had visited the third-party website directly.

Accordingly, those third-party providers may:

  • Collect technical information
  • Receive your IP address
  • Place cookies
  • Use similar tracking technologies
  • Monitor your interaction with embedded content
  • Associate your interaction with an existing account if you are logged into their platform

Artiste and Aura does not control the privacy practices, cookies, or data collection methods employed by third-party providers. Your interaction with embedded content is governed by the privacy policies and terms of the respective providers.


23. Google Maps Integration

Our website may include Google Maps to help visitors locate our office and improve navigation.

When interacting with Google Maps embedded on our website, Google may collect certain information in accordance with its own privacy practices, including:

  • IP address
  • Device information
  • Browser information
  • Approximate location
  • Usage information
  • Cookies
  • Interaction data

Google independently determines how such information is processed. Artiste and Aura does not control Google’s collection or processing of information through its mapping services.

Users are encouraged to review Google’s Privacy Policy for additional information regarding its data handling practices.


24. Spam Detection

To maintain the integrity, security, and usability of our website, comments, inquiry forms, and other user submissions may be processed through automated spam detection technologies.

These systems may analyze:

  • IP address
  • Browser user agent
  • Form submission patterns
  • Content characteristics
  • Technical identifiers
  • Other information reasonably necessary to identify malicious or automated submissions

Spam detection helps protect both visitors and our website against:

  • Automated spam
  • Malicious submissions
  • Fraudulent inquiries
  • Website abuse
  • Security threats

Where third-party spam protection services are used, they operate in accordance with their own privacy policies.


25. Server Logs

Like most modern websites, our hosting infrastructure automatically generates server logs whenever visitors access the website.

Server logs may contain technical information including:

  • IP address
  • Date and time of request
  • Browser type
  • Operating system
  • Requested URL
  • Referring URL
  • HTTP status codes
  • Device information
  • Website resources accessed
  • Network diagnostic information

Server logs are maintained for legitimate purposes including:

  • Website administration
  • Technical troubleshooting
  • Performance optimization
  • Security monitoring
  • Fraud detection
  • Preventing unauthorized access
  • Compliance with legal obligations

Server logs are not ordinarily used to identify individual visitors unless reasonably necessary for security investigations, legal compliance, or enforcement of our rights.


26. Security Logs

To safeguard our website, systems, and client information, security monitoring tools may create security logs documenting events relevant to website protection.

Security logs may record information relating to:

  • Login attempts
  • Administrative activity
  • Failed authentication attempts
  • Firewall events
  • Malware detection
  • Security alerts
  • Unauthorized access attempts
  • Website integrity monitoring
  • Plugin security events
  • File integrity monitoring
  • Suspicious network activity

These logs assist us in identifying, investigating, preventing, and responding to cybersecurity incidents.

Security logs are accessed only by authorized personnel or service providers who require such access to perform security-related functions.


27. Error Logs

From time to time, technical errors may occur during the operation of the website. Error logging enables us to diagnose and resolve such issues efficiently.

Error logs may include:

  • Date and time of the error
  • Technical error codes
  • Browser information
  • Device information
  • Requested webpage
  • Server response
  • General diagnostic information

Error logs are used exclusively for:

  • Diagnosing technical problems
  • Improving website reliability
  • Correcting software issues
  • Monitoring website performance
  • Enhancing user experience
  • Maintaining system stability

Error logs are not intentionally used to profile visitors or for marketing purposes.


28. Future Website Features

As Artiste and Aura expands its digital presence, additional website functionality may be introduced, including blogs, downloadable portfolios, project management features, enhanced inquiry forms, analytics tools, multimedia galleries, educational resources, or other interactive services.

Where such features involve the collection or processing of personal information, they will be implemented in accordance with this Privacy Policy and applicable data protection laws. If a material change to our information handling practices becomes necessary, this Privacy Policy will be updated to reflect those changes, and any legally required notices or consent mechanisms will be provided.

Artiste and Aura remains committed to ensuring that future technological enhancements are developed with privacy, transparency, and security as core principles.

29. Confidentiality of Architectural and Interior Design Information

At Artiste and Aura, we recognize that architectural, interior design, planning, landscape, and construction-related information is often highly confidential, commercially valuable, and unique to each client and project. We understand that our clients entrust us with sensitive information relating to their homes, businesses, investment properties, development projects, and future plans.

Accordingly, we are committed to treating all project-related information with an appropriate degree of confidentiality and professional care.

Information submitted to us is used only for legitimate business purposes connected with the evaluation, planning, design, consultation, estimation, documentation, coordination, execution, supervision, and completion of the requested services unless disclosure is required by applicable law or expressly authorized by the client.

Our confidentiality obligations extend not only to personal information but also to technical information, design concepts, creative works, construction documentation, and project-related communications entrusted to us during the course of our professional engagement.


30. Architectural and Project Information We May Receive

Depending on the nature of the engagement, prospective and existing clients may voluntarily provide a wide variety of project information.

Such information may include, but is not limited to:

  • Architectural drawings
  • Floor plans
  • Blueprints
  • Site plans
  • Master plans
  • Survey drawings
  • Land records
  • Site measurements
  • Property dimensions
  • Building elevations
  • Building sections
  • Structural drawings
  • Foundation drawings
  • Electrical layouts
  • Plumbing layouts
  • HVAC layouts
  • Landscape plans
  • Interior layouts
  • Furniture layouts
  • Ceiling layouts
  • Lighting plans
  • Material schedules
  • Door and window schedules
  • Finish schedules
  • BOQ (Bill of Quantities)
  • Technical specifications
  • Construction schedules
  • Engineering reports
  • Soil investigation reports
  • Environmental reports
  • Existing building documentation
  • Renovation documentation
  • Property photographs
  • Site photographs
  • Drone photographs
  • Progress photographs
  • Videos
  • CAD files
  • BIM models
  • Three-dimensional (3D) models
  • Renderings
  • Visualizations
  • Mood boards
  • Design inspirations
  • Concept sketches
  • Presentation materials
  • Cost estimates
  • Contractor quotations
  • Vendor information
  • Consultant reports
  • Government approvals
  • Planning permissions
  • Completion certificates
  • Any other documents voluntarily submitted in connection with a project.

The exact information requested from a client will depend upon the nature and scope of the services sought.

We encourage clients to submit only information that is reasonably necessary for the relevant project or consultation.


31. Purpose for Collecting Project Information

Project-related information is collected only for legitimate and professionally necessary purposes.

Depending upon the services requested, project information may be used to:

  • Evaluate project feasibility.
  • Understand the client’s objectives.
  • Review existing site conditions.
  • Assess design constraints.
  • Prepare architectural concepts.
  • Develop interior design proposals.
  • Create landscape concepts.
  • Prepare planning studies.
  • Produce schematic designs.
  • Develop design options.
  • Create three-dimensional visualizations.
  • Prepare renderings.
  • Estimate project costs.
  • Prepare quotations.
  • Develop Bills of Quantities (BOQs).
  • Produce technical drawings.
  • Coordinate consultants.
  • Coordinate contractors.
  • Coordinate suppliers.
  • Manage project execution.
  • Conduct construction supervision.
  • Monitor project progress.
  • Prepare presentations.
  • Review revisions.
  • Respond to client feedback.
  • Comply with contractual obligations.
  • Satisfy professional standards.
  • Comply with applicable laws and regulations.

Project information is never collected merely because it may be useful in the future. We endeavor to limit our collection to information reasonably required for the requested professional services.


32. Confidential Treatment of Client Materials

Artiste and Aura understands that project documents frequently contain confidential business information, intellectual property, proprietary concepts, personal information, security-sensitive details, and commercially valuable design information.

Accordingly, all reasonable efforts are made to safeguard client materials throughout the duration of the professional relationship.

Unless otherwise agreed in writing or required by applicable law, client-submitted materials are used exclusively for purposes relating to the relevant project.

We do not intentionally disclose confidential client documents to unrelated third parties.

Access to confidential project information is restricted to individuals who reasonably require access in connection with:

  • Architectural services
  • Interior design services
  • Landscape design services
  • Planning services
  • Construction coordination
  • Consultant coordination
  • Engineering coordination
  • Project management
  • Technical review
  • Administrative support
  • Legal compliance

Where external consultants, engineers, contractors, or professional advisors require access to project materials, only information reasonably necessary for their respective responsibilities will be shared, and where appropriate, confidentiality obligations may apply.


33. Uploaded Architectural Files

Clients may voluntarily upload or provide digital project files in support of consultations or ongoing work.

These files may include:

  • DWG files
  • DXF files
  • DGN files
  • PDF drawings
  • BIM models
  • IFC files
  • SketchUp models
  • Revit files
  • AutoCAD drawings
  • Rhino models
  • 3D visualization files
  • Rendering files
  • Image files
  • Scanned drawings
  • Construction documentation
  • Site survey files
  • Technical reports

Uploaded files are processed solely for legitimate professional purposes connected with the requested services.

Where reasonably practicable, uploaded project files are stored using appropriate organizational and technical safeguards designed to reduce unauthorized access.

Clients remain responsible for ensuring that they possess all necessary rights and permissions before submitting files that contain third-party intellectual property or confidential information.


34. Property Photographs and Site Images

To properly evaluate, design, document, and execute projects, Artiste and Aura may receive photographs or videos of properties.

These images may include:

  • Exterior elevations
  • Interior rooms
  • Furniture
  • Existing finishes
  • Structural conditions
  • Construction progress
  • Landscaping
  • Utility installations
  • Existing defects
  • Renovation areas
  • Architectural details
  • Site surroundings

Property images are used only for legitimate project-related purposes, including design evaluation, planning, documentation, estimation, visualization, construction coordination, and client communication.

Unless expressly authorized by the client, we do not intentionally publish confidential project photographs in our portfolio or promotional materials where such publication could reveal sensitive information.

Where project images are displayed publicly, we endeavor to ensure that appropriate permissions have been obtained or that publication is otherwise legally permissible.


35. Design Concepts, Mood Boards, and Creative Materials

During the design process, Artiste and Aura may create or receive creative materials including:

  • Concept sketches
  • Mood boards
  • Space planning diagrams
  • Interior concepts
  • Architectural concepts
  • Material palettes
  • Furniture selections
  • Lighting concepts
  • Landscape concepts
  • Three-dimensional renderings
  • Presentation boards
  • Design revisions
  • Visual references
  • Color studies

These materials are developed for the purpose of evaluating design options, communicating ideas, obtaining client feedback, and facilitating project development.

Draft concepts should not be interpreted as final construction documents unless expressly identified as such.

Creative materials remain subject to applicable intellectual property laws and contractual arrangements.


36. Purpose of Processing Personal Information

Artiste and Aura processes personal information only where there is a legitimate, lawful, and clearly identifiable purpose.

Depending on the circumstances, personal information may be processed to:

  • Respond to inquiries.
  • Schedule consultations.
  • Arrange meetings.
  • Conduct site visits.
  • Evaluate projects.
  • Prepare quotations.
  • Develop architectural proposals.
  • Prepare interior design concepts.
  • Produce planning recommendations.
  • Manage projects.
  • Coordinate consultants.
  • Coordinate contractors.
  • Maintain communication with clients.
  • Provide customer support.
  • Respond to follow-up questions.
  • Maintain project records.
  • Improve professional services.
  • Protect website security.
  • Prevent fraud.
  • Detect unauthorized activity.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce contractual rights.
  • Exercise legitimate business interests.
  • Seek feedback regarding completed services.
  • Develop future professional services where appropriate and lawful.
  • Conduct internal administrative functions.
  • Maintain accurate business records.

Where personal information is proposed to be used for a materially different purpose than originally communicated, we will take appropriate steps consistent with applicable law, including obtaining additional consent where required.


37. Legal Basis for Processing Information

Artiste and Aura processes personal information only where a lawful basis exists under applicable data protection laws.

Depending upon the circumstances, processing may be based upon one or more of the following grounds:

  • Your voluntary consent.
  • Performance of a contract or pre-contractual steps requested by you.
  • Compliance with applicable legal obligations.
  • Protection of legitimate interests pursued by Artiste and Aura, provided such interests are not overridden by your fundamental rights and freedoms.
  • Compliance with judicial orders, regulatory requirements, or governmental directions.
  • Protection of legal rights in connection with the establishment, exercise, or defense of legal claims.

Where processing is based upon your consent, you may withdraw that consent at any time, subject to legal or contractual limitations. Withdrawal of consent will not affect the lawfulness of processing undertaken before such withdrawal and may affect our ability to provide certain requested services.

38. Third-Party Services

To operate our website efficiently and provide professional architectural and interior design services, Artiste and Aura may rely on carefully selected third-party service providers. These providers assist us with website hosting, domain management, communications, mapping services, website analytics, security monitoring, spam protection, email delivery, and other technical or administrative functions.

Where a third-party service processes personal information on our behalf, we endeavor to engage providers that implement appropriate privacy and security measures consistent with applicable law.

Please note that third-party service providers maintain independent privacy policies, terms of service, and data processing practices. Artiste and Aura does not control how third-party organizations collect, process, store, or disclose information beyond the services they provide to us.

We encourage users to review the privacy policies of third-party providers before using their services or interacting with embedded content available through our website.


39. Google Services

Our website may use or may in the future integrate various services provided by Google LLC and its affiliated entities to improve website functionality, user experience, navigation, performance monitoring, and visitor analytics.

Depending upon the features enabled on our website, Google services may process information such as:

  • Internet Protocol (IP) address
  • Browser information
  • Device information
  • Operating system
  • Approximate geographic location
  • Website usage information
  • Referral URLs
  • Cookies
  • Session identifiers
  • Performance metrics
  • Interaction with embedded services

Google independently determines how information collected through its services is processed in accordance with its own privacy policy and applicable laws.

Artiste and Aura does not control Google’s internal processing activities and is not responsible for Google’s independent privacy practices.


40. Google Maps

Our website currently includes Google Maps to assist visitors in locating our office and improving navigation.

When you interact with the embedded Google Maps feature, Google may collect certain technical and usage information, including but not limited to:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Approximate location derived from your device or IP address
  • Interaction with map features
  • Cookies and similar technologies
  • Diagnostic information

This information is processed directly by Google according to its own privacy practices.

The use of Google Maps is entirely optional. If you prefer not to interact with Google Maps through our website, you may manually enter our office address into your preferred navigation application.


41. Google Analytics

Google Analytics is a website analytics service that may be implemented in the future to better understand how visitors interact with our website.

If enabled, Google Analytics may collect aggregated and statistical information including:

  • Number of website visitors
  • Pages viewed
  • Time spent on pages
  • Website navigation paths
  • Device categories
  • Browser types
  • Operating systems
  • General geographic regions
  • Traffic sources
  • Referral websites
  • Session duration
  • Website performance statistics
  • User engagement metrics

Google Analytics is intended to assist us in evaluating website performance, identifying areas for improvement, measuring visitor engagement, and enhancing the user experience.

Where required by applicable law, analytics cookies and related tracking technologies will only be activated after obtaining the appropriate user consent.

Google Analytics reports are generally used in an aggregated form and are not intended to identify individual visitors.


42. WhatsApp Communication Services

Artiste and Aura provides a WhatsApp contact option to facilitate convenient communication with prospective and existing clients.

If you choose to communicate with us through WhatsApp, your information will also be processed by WhatsApp LLC and/or Meta Platforms, Inc., which independently operate the WhatsApp messaging platform.

Information exchanged through WhatsApp may include:

  • Name
  • Mobile number
  • Profile photograph (if publicly visible)
  • Messages
  • Images
  • Videos
  • Audio recordings
  • Documents
  • Architectural drawings
  • Floor plans
  • CAD files
  • Project photographs
  • Consultation requests
  • Appointment details
  • Other project-related communications

We use WhatsApp solely for legitimate business purposes, including:

  • Responding to inquiries
  • Scheduling meetings
  • Sharing project updates
  • Requesting additional information
  • Coordinating consultations
  • Supporting ongoing projects
  • Facilitating efficient client communication

Users should understand that WhatsApp is an independent communication platform with its own privacy policy, encryption technologies, and data handling practices. Artiste and Aura is not responsible for the independent processing of information carried out by WhatsApp or Meta.


43. Website Hosting Provider

Our website is hosted by a third-party hosting provider responsible for maintaining the technical infrastructure necessary to make our website available over the internet.

As part of normal website operation, the hosting environment may process technical information including:

  • IP addresses
  • Server logs
  • Browser information
  • Device information
  • Date and time of access
  • Website requests
  • Error logs
  • Diagnostic information
  • Security events
  • Backup data

Such processing is generally necessary for:

  • Website availability
  • Performance optimization
  • Security monitoring
  • Backup and disaster recovery
  • Technical troubleshooting
  • Infrastructure maintenance
  • Protection against malicious activity

Our hosting provider processes information in accordance with applicable contractual obligations and its own privacy practices.


44. Domain Registrar

The internet domain name associated with our website is managed through an accredited domain registration service.

Domain registrars may process limited administrative information necessary to maintain domain registration, comply with applicable regulations, ensure technical functionality, and support domain management.

Such processing generally relates to domain administration rather than visitor interactions with our website.


45. Email Service Provider

Electronic communications exchanged with Artiste and Aura may be transmitted, stored, or processed through a third-party email service provider.

Email providers may process information including:

  • Sender information
  • Recipient information
  • Email subject lines
  • Email content
  • Attachments
  • Date and time of transmission
  • Technical routing information
  • Delivery status
  • Security filtering information

This processing is necessary for:

  • Delivering email communications
  • Maintaining business correspondence
  • Spam filtering
  • Security monitoring
  • Technical administration
  • Business continuity

Although reasonable safeguards are implemented, no email transmission over the internet can be guaranteed to be completely secure.

Users should avoid transmitting unnecessary sensitive information through unsecured email whenever alternative secure communication methods are available.


46. Spam Protection Services

To protect our website from spam, malicious submissions, automated abuse, and fraudulent activity, we may use third-party spam protection services.

Depending upon the technologies implemented, these services may analyze limited technical information such as:

  • IP address
  • Browser user agent
  • Form submission characteristics
  • Request patterns
  • Technical identifiers
  • Device information
  • Other diagnostic information reasonably necessary to distinguish legitimate submissions from automated or malicious activity

Spam protection services help us:

  • Maintain website integrity
  • Reduce automated spam
  • Protect inquiry forms
  • Prevent malicious attacks
  • Improve website reliability
  • Safeguard visitors and clients
  • Detect abusive behavior

Information processed by spam protection providers is subject to their own privacy practices and security measures.


47. Independent Privacy Policies of Third Parties

Third-party providers referenced in this Privacy Policy operate independently from Artiste and Aura.

Accordingly, their collection, use, storage, disclosure, retention, and processing of personal information are governed by their respective privacy policies, terms of service, and applicable legal obligations.

We recommend that visitors review the privacy policies of any third-party service with which they choose to interact through our website, including mapping services, communication platforms, analytics providers, video hosting services, spam protection providers, and other embedded content providers.

Artiste and Aura cannot guarantee or control the privacy practices of independent third parties once you leave our website or interact directly with their services.

Where we become aware of material changes affecting the privacy implications of third-party services integrated into our website, we may update this Privacy Policy to reflect those changes and, where legally required, implement additional notice or consent mechanisms.

48. Marketing Communications

Artiste and Aura believes in respectful, transparent, and permission-based communication. Our primary objective is to provide professional architectural, interior design, landscape design, planning, renovation, and related consultancy services rather than unsolicited promotional communications.

At present, our website does not operate a newsletter subscription service, marketing mailing list, or automated promotional campaign. We do not send marketing emails, promotional SMS messages, or similar communications merely because you have visited our website or submitted a general inquiry.

If, in the future, we introduce marketing communications, educational newsletters, design updates, project showcases, event invitations, or announcements regarding new services, such communications will be conducted in accordance with applicable law and, where required, only after obtaining your valid consent.

Future marketing communications may include information relating to:

  • Architectural design services
  • Interior design services
  • Landscape design services
  • Renovation services
  • Turnkey project services
  • Design consultations
  • Project showcases
  • Educational articles
  • Industry insights
  • Design trends
  • Company announcements
  • New service offerings
  • Events and webinars
  • Portfolio updates
  • Other information reasonably related to our professional services

We will not knowingly send promotional communications that are misleading, deceptive, or inconsistent with the purposes for which your information was collected.


49. Consent for Marketing

Where marketing communications require your consent under applicable law, we will seek your permission through an appropriate and transparent mechanism before sending such communications.

Your consent may be requested when you:

  • Expressly request updates from Artiste and Aura.
  • Subscribe to future newsletters.
  • Register for future educational resources.
  • Download future publications where marketing consent is separately requested.
  • Participate in future events or promotional activities.
  • Otherwise indicate that you wish to receive marketing communications.

Providing marketing consent is entirely voluntary.

Your decision not to provide marketing consent will not affect your ability to:

  • Visit our website.
  • Submit inquiries.
  • Request consultations.
  • Receive quotations.
  • Engage our professional services.
  • Communicate with our team.

Consent obtained for marketing purposes will be used only for those purposes unless an alternative lawful basis exists under applicable law.


50. Right to Withdraw Marketing Consent

Where marketing communications are based on your consent, you may withdraw that consent at any time.

You may opt out of future marketing communications by:

  • Replying to our communication with an unsubscribe or opt-out request.
  • Contacting us by email.
  • Requesting removal from future marketing lists.
  • Using any unsubscribe mechanism provided in future electronic communications.

Withdrawal of marketing consent will not affect:

  • Previous communications lawfully sent before withdrawal.
  • Project-related communications.
  • Contractual communications.
  • Legal notices.
  • Service-related updates.
  • Responses to inquiries you have initiated.

We will endeavor to process opt-out requests within a reasonable period, subject to any legal or operational requirements.


51. Service-Related Communications

Regardless of your marketing preferences, Artiste and Aura may communicate with you where reasonably necessary to provide or administer our professional services.

Such communications may include:

  • Responses to inquiries
  • Consultation confirmations
  • Appointment scheduling
  • Quotations
  • Project proposals
  • Design updates
  • Requests for additional information
  • Project coordination
  • Construction updates
  • Payment-related correspondence where applicable
  • Contract administration
  • Technical clarifications
  • Completion notifications
  • Customer support
  • Legal or regulatory notices

These communications are considered necessary for the performance of requested services or legitimate business operations and are not regarded as promotional marketing communications.


52. Sharing Information with Service Providers

Artiste and Aura may share limited personal information with carefully selected third-party service providers where such sharing is reasonably necessary for the operation of our business or the delivery of requested services.

Examples of service providers may include:

  • Website hosting providers
  • Cloud storage providers
  • Information technology support providers
  • Website maintenance providers
  • Security monitoring providers
  • Backup service providers
  • Email service providers
  • Communication platform providers
  • Website analytics providers
  • Spam protection providers
  • Professional consultants
  • Administrative support providers

Information shared with service providers is limited to that which is reasonably necessary for the specific services they perform on our behalf.

Where appropriate, we seek to engage service providers that maintain reasonable confidentiality obligations and implement appropriate technical and organizational safeguards for personal information.

Service providers are not authorized to use personal information for their own unrelated commercial purposes solely because they provide services to Artiste and Aura.


53. Sharing Project Information with Consultants and Contractors

Architecture and interior design projects frequently require collaboration among multiple professionals.

Where necessary for the successful planning, coordination, or execution of a project, relevant project information may be shared with:

  • Structural engineers
  • Mechanical engineers
  • Electrical engineers
  • Plumbing consultants
  • Landscape consultants
  • Quantity surveyors
  • Surveyors
  • Contractors
  • Subcontractors
  • Fabricators
  • Suppliers
  • Project management consultants
  • Government authorities
  • Approval consultants
  • Other professionals reasonably involved in the project

Only information reasonably necessary for the relevant scope of work will be shared.

Where appropriate, consultants and contractors may also be subject to contractual or professional confidentiality obligations.


54. Professional Advisors

From time to time, Artiste and Aura may consult independent professional advisors in connection with the operation of our business or the provision of professional services.

Such advisors may include:

  • Advocates
  • Chartered Accountants
  • Tax consultants
  • Company secretaries
  • Auditors
  • Insurance advisors
  • Regulatory consultants
  • Information technology consultants
  • Cybersecurity professionals
  • Other specialized advisors

Where disclosure is reasonably necessary, limited information may be shared with such advisors for purposes including:

  • Legal compliance
  • Regulatory advice
  • Tax compliance
  • Accounting
  • Risk management
  • Insurance claims
  • Contract administration
  • Dispute resolution
  • Professional audits
  • Business administration

Professional advisors are generally subject to legal, contractual, ethical, or professional duties of confidentiality.


55. Principles Governing Information Sharing

Whenever Artiste and Aura shares personal or project-related information with third parties, we endeavor to apply the following principles:

  • Information is shared only where there is a legitimate and lawful purpose.
  • Only the minimum information reasonably necessary is disclosed.
  • Access is limited to persons who require the information for authorized purposes.
  • Reasonable confidentiality expectations are maintained.
  • Appropriate security measures are considered before sharing information.
  • Information is not disclosed for unrelated commercial exploitation.
  • Sharing practices are reviewed periodically to support compliance with applicable law.

We continually strive to balance the efficient delivery of professional services with our commitment to protecting the privacy, confidentiality, and security of the information entrusted to us by our clients and website visitors.

56. Disclosure Required by Law

Artiste and Aura respects the privacy and confidentiality of the information entrusted to us. However, there may be circumstances in which we are legally required or otherwise authorized to disclose personal information or project-related information.

Where permitted or required by applicable law, information may be disclosed to competent authorities, regulatory bodies, judicial authorities, or other authorized entities when such disclosure is necessary to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities.
  • Comply with judicial proceedings.
  • Satisfy valid court orders.
  • Respond to legally binding subpoenas or warrants.
  • Fulfill statutory reporting obligations.
  • Cooperate with law enforcement agencies.
  • Protect public safety where required by law.
  • Prevent unlawful activities.
  • Investigate suspected violations of applicable laws.

Where legally permissible and appropriate, we may notify the affected individual before disclosing information. However, such notification may not be possible where prohibited by law or where doing so could interfere with an ongoing investigation or legal proceeding.


57. Government Authorities and Regulatory Bodies

In certain circumstances, applicable laws may require Artiste and Aura to provide information to governmental agencies, regulatory authorities, local bodies, municipal authorities, tax authorities, planning authorities, or other competent public authorities.

Examples may include:

  • Compliance with taxation requirements.
  • Building or planning approvals.
  • Regulatory inspections.
  • Legal investigations.
  • Anti-fraud investigations.
  • Enforcement of statutory obligations.
  • Public safety requirements.
  • National security requirements where legally applicable.

Only information that is reasonably necessary for the relevant legal purpose will be disclosed.

Whenever reasonably practicable, we endeavor to verify the legal validity of requests before providing information.


58. Protection of Legal Rights

Artiste and Aura may use or disclose information where reasonably necessary to establish, exercise, or defend our legal rights or the rights of our clients, employees, consultants, contractors, or other affected persons.

Such circumstances may include:

  • Contract enforcement.
  • Recovery of unpaid amounts.
  • Resolution of commercial disputes.
  • Protection of intellectual property.
  • Prevention of misuse of our services.
  • Investigation of unauthorized access.
  • Protection against fraudulent claims.
  • Defense of legal proceedings.
  • Compliance with judicial directions.

Any disclosure made for these purposes will be limited to information reasonably necessary for the relevant legal matter.


59. Fraud Prevention and Website Security

Protecting our clients, website visitors, business operations, and digital infrastructure is an important part of our privacy and security program.

Where reasonably necessary, personal or technical information may be processed to:

  • Detect fraudulent inquiries.
  • Prevent identity misuse.
  • Investigate suspicious website activity.
  • Detect unauthorized access attempts.
  • Monitor cybersecurity incidents.
  • Prevent malware attacks.
  • Protect website infrastructure.
  • Detect automated abuse.
  • Prevent spam submissions.
  • Investigate suspected security breaches.
  • Maintain system integrity.
  • Protect confidential project information.

Information processed for security purposes is used only to the extent reasonably necessary to safeguard our legitimate business interests, comply with applicable law, or protect affected individuals.


60. Business Transfers

As our business grows, there may be circumstances in which all or part of Artiste and Aura undergoes a business transition.

Such transitions may include:

  • Sale of the business.
  • Merger.
  • Acquisition.
  • Corporate restructuring.
  • Reorganization.
  • Investment transactions.
  • Transfer of assets.
  • Succession planning.
  • Formation of affiliated business entities.

If such a transaction occurs, personal information and project-related information may form part of the transferred business assets to the extent permitted by applicable law and necessary for the continuation of business operations.

Any successor organization receiving such information will be expected to honor applicable privacy obligations and continue processing personal information in a manner substantially consistent with this Privacy Policy or otherwise in accordance with applicable law.

Where legally required, affected individuals will be notified of material changes relating to the processing of their personal information.


61. We Do Not Sell Personal Information

Artiste and Aura does not sell, rent, lease, trade, or otherwise commercially exploit the personal information of website visitors or clients.

We do not disclose personal information to unrelated third parties in exchange for monetary consideration or for their independent marketing purposes.

Similarly, confidential architectural drawings, floor plans, project documentation, CAD files, design concepts, renderings, photographs, and other client materials are not sold or licensed to third parties without the client’s authorization, except where disclosure is required by applicable law or is otherwise permitted under a valid contractual arrangement.

Our business is founded on professional trust and confidentiality, and we are committed to maintaining that trust by handling client information responsibly.


62. Limited Disclosure on a Need-to-Know Basis

Whenever personal information or project-related information must be disclosed to employees, consultants, contractors, service providers, or professional advisors, access is provided only on a need-to-know basis.

This means that individuals receiving access are provided only with the information reasonably necessary to perform their authorized duties.

We endeavor to implement appropriate administrative, contractual, and technical safeguards designed to reduce the risk of unauthorized disclosure, misuse, or access.


63. Cross-Functional Confidentiality

Architecture and interior design projects frequently involve collaboration among professionals with different technical specializations.

Accordingly, project information may be shared internally among authorized personnel responsible for:

  • Architectural design.
  • Interior design.
  • Landscape design.
  • Planning services.
  • Project coordination.
  • Technical documentation.
  • Construction supervision.
  • Client communication.
  • Administrative support.
  • Quality assurance.

Internal access is managed with due regard to confidentiality and limited to those whose responsibilities require such access.


64. Commitment to Responsible Disclosure

Artiste and Aura is committed to ensuring that any disclosure of personal information or project-related information is undertaken responsibly, proportionately, and only where a legitimate business purpose, contractual necessity, legal obligation, or lawful authority exists.

We continuously review our internal practices to promote responsible information handling, confidentiality, transparency, and compliance with evolving privacy and data protection laws.

Where appropriate, we seek to minimize the amount of information disclosed, apply suitable safeguards, and encourage all recipients of information to respect the confidentiality of client data.

This commitment reflects our broader objective of maintaining the trust placed in us by our clients, business partners, consultants, and website visitors while enabling the efficient delivery of our professional architectural and interior design services.

65. Data Security

Artiste and Aura recognizes that the protection of personal information, client communications, architectural documentation, interior design concepts, project records, and other confidential information is fundamental to maintaining the trust of our clients and website visitors.

We are committed to implementing reasonable administrative, technical, physical, and organizational safeguards designed to protect information against unauthorized access, accidental disclosure, misuse, alteration, destruction, or other unlawful processing.

Our security program is periodically reviewed and updated to address changes in technology, cybersecurity risks, industry practices, and applicable legal requirements.

Although we strive to maintain a secure environment, users should understand that no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure. Accordingly, while we take commercially reasonable measures to safeguard information, we cannot guarantee absolute security.


66. Security Measures We Implement

Depending upon operational requirements and available technologies, Artiste and Aura may implement one or more of the following security measures to protect personal information and project-related data.

66.1 SSL and HTTPS Encryption

Our website is intended to use Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption through HTTPS protocols to protect information transmitted between your browser and our website.

Encryption helps reduce the risk of unauthorized interception of information while it is transmitted across the Internet.

Visitors are encouraged to verify that the website address begins with https:// before submitting personal information through online forms.


66.2 Secure Hosting Environment

Our website is hosted on infrastructure that is intended to provide appropriate technical safeguards for maintaining website availability, integrity, and security.

Hosting-related security measures may include:

  • Secure server configuration
  • Controlled administrative access
  • Network monitoring
  • Infrastructure maintenance
  • Backup systems
  • Disaster recovery procedures
  • Security monitoring tools
  • Access logging

66.3 Firewall Protection

Where appropriate, firewall technologies may be implemented to help protect website infrastructure against unauthorized access attempts, malicious traffic, and other network-based threats.

Firewall rules may be periodically updated to respond to emerging cybersecurity risks.


66.4 Malware Detection and Prevention

We may use security software, malware scanning tools, vulnerability detection systems, or similar protective technologies to help identify malicious code, suspicious activities, or unauthorized modifications affecting our website.

Where vulnerabilities are identified, we endeavor to investigate and remediate them within a reasonable timeframe based on the nature and severity of the issue.


66.5 WordPress Security

Because our website operates using WordPress, we implement reasonable security practices intended to protect the platform against common threats.

These practices may include:

  • Timely WordPress core updates
  • Security plugin monitoring
  • Plugin compatibility reviews
  • Theme updates
  • Removal of unnecessary software
  • Secure administrator credentials
  • Access controls
  • Login protection
  • Routine website maintenance

Security measures may be enhanced as new risks emerge or as the website evolves.


66.6 Strong Authentication and Password Protection

Access to administrative areas containing personal information or confidential project data is restricted to authorized individuals.

Security measures may include:

  • Strong password requirements
  • Secure authentication procedures
  • Password rotation where appropriate
  • Restricted administrator privileges
  • Role-based access controls
  • Login monitoring

Authorized users are expected to maintain the confidentiality of their credentials and promptly report any suspected unauthorized access.


66.7 Limited Access to Information

Personal information and confidential project documentation are accessible only to employees, consultants, contractors, or professional advisors who require such information for authorized business purposes.

Access permissions are granted according to operational responsibilities and are intended to reduce unnecessary exposure of confidential information.

Whenever reasonably practicable, access is limited to the minimum information necessary for the relevant task.


66.8 Data Backup and Recovery

To support business continuity and reduce the risk of accidental data loss, backup procedures may be implemented for website content, project records, and other important business information.

Backups may be maintained periodically and may be used for:

  • Disaster recovery
  • Technical restoration
  • Business continuity
  • System recovery following technical failures
  • Website restoration after security incidents

Backup copies are intended to be protected using appropriate technical and organizational safeguards.


66.9 Security Monitoring

Our systems may be monitored to identify security threats, suspicious activities, attempted intrusions, malware infections, unauthorized access attempts, and other events affecting website integrity.

Monitoring activities may include:

  • Log analysis
  • Intrusion detection
  • Security event monitoring
  • Firewall monitoring
  • Login monitoring
  • Website integrity monitoring
  • Malware detection
  • Vulnerability assessments

Monitoring is conducted solely for legitimate security, operational, and compliance purposes.


66.10 Regular Maintenance

Maintaining website security requires continuous attention.

Accordingly, Artiste and Aura endeavors to perform routine maintenance activities including:

  • Software updates
  • Plugin updates
  • Theme updates
  • Security reviews
  • Website optimization
  • Performance monitoring
  • Removal of obsolete software
  • Compatibility testing

Regular maintenance helps reduce technical risks and improve the reliability of our website.


67. User Responsibilities

While Artiste and Aura implements reasonable security safeguards, website visitors and clients also play an important role in protecting their own information.

Users are encouraged to:

  • Verify the authenticity of our website before submitting information.
  • Avoid sharing unnecessary sensitive information.
  • Use secure internet connections whenever possible.
  • Protect their own devices against malware.
  • Keep browsers and operating systems updated.
  • Review documents before uploading them to remove unnecessary personal information.
  • Remove embedded GPS metadata from photographs where appropriate.
  • Notify us promptly if they suspect unauthorized use of their information or communications.

Shared responsibility between users and Artiste and Aura contributes to maintaining a secure environment for all parties.


68. Data Retention

Artiste and Aura retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce contractual rights, maintain business records, and satisfy applicable professional or regulatory requirements.

Retention periods may vary depending upon the nature of the information, the services provided, contractual obligations, legal requirements, and operational needs.

When personal information is no longer required, we endeavor to securely delete, anonymize, or otherwise dispose of the information in accordance with applicable law and reasonable business practices.


68.1 Contact Form Submissions

Information submitted through contact forms or inquiry forms may be retained for as long as reasonably necessary to:

  • Respond to inquiries.
  • Maintain communication records.
  • Prepare quotations.
  • Evaluate future inquiries.
  • Comply with legal obligations.
  • Resolve disputes.

Where inquiries do not result in a business relationship, information may be deleted after it is no longer reasonably required.


68.2 Consultation Requests

Consultation records may be retained for a reasonable period to facilitate follow-up discussions, project evaluation, quotation preparation, contractual negotiations, and future communications relating to the requested services.


68.3 Email Correspondence

Business emails may be retained as part of our normal business records for purposes including:

  • Project management
  • Customer support
  • Contract administration
  • Regulatory compliance
  • Legal recordkeeping
  • Business continuity

Retention periods may vary depending upon the subject matter and applicable legal requirements.


68.4 Architectural Drawings and Project Files

Project documentation including drawings, floor plans, CAD files, renderings, BOQs, specifications, photographs, reports, and related materials may be retained for as long as reasonably necessary to:

  • Complete the project.
  • Provide post-project support.
  • Respond to client inquiries.
  • Maintain professional records.
  • Comply with contractual obligations.
  • Meet applicable legal or regulatory requirements.
  • Protect legal rights.

Retention periods may differ depending upon the complexity of the project and applicable professional obligations.


68.5 Future Blog Comments

If blog comments are introduced in the future, approved comments and related information may remain publicly available unless removal is requested and permitted under applicable law or our moderation policies.

Administrative records relating to comment moderation may be retained for reasonable operational and legal purposes.


68.6 Analytics Information

Where Google Analytics or similar analytics services are implemented, aggregated analytical information may be retained according to the retention settings established for those services and applicable legal requirements.

Analytics information is generally used for statistical analysis and website improvement.


68.7 Server, Security, and Error Logs

Server logs, security logs, audit logs, and technical error logs may be retained for reasonable periods necessary to:

  • Detect security incidents.
  • Investigate unauthorized activity.
  • Troubleshoot technical issues.
  • Improve website performance.
  • Comply with legal obligations.
  • Maintain operational integrity.

The exact retention period may vary depending on the nature of the logs and operational requirements.


69. Children’s Privacy

The services offered by Artiste and Aura are intended primarily for adults who are capable of entering into legally binding arrangements relating to architectural, interior design, planning, renovation, and construction services.

Our website and professional services are not directed to children under the age of eighteen (18) years.

We do not knowingly collect personal information directly from children under 18 years of age through our website or in connection with our professional services.

If we become aware that personal information has been collected from a child under 18 without appropriate legal authorization, we will take reasonable steps to delete or otherwise discontinue the processing of such information, unless retention is required by applicable law.

Parents, guardians, or other lawful representatives who believe that a child has provided personal information to Artiste and Aura may contact us using the contact details provided in this Privacy Policy so that appropriate action may be taken.

We encourage parents and guardians to supervise children’s online activities and to educate them regarding the safe and responsible use of internet services.

70. Your Privacy Rights Under the Digital Personal Data Protection Act, 2023 (India)

Artiste and Aura is committed to respecting the privacy rights of individuals in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), together with any rules, regulations, or official guidance issued thereunder.

Where the DPDP Act applies to the processing of your personal information, you may be entitled to exercise certain rights, subject to applicable legal exceptions, contractual obligations, and operational requirements.

To exercise any of the rights described below, you may contact us using the contact details provided at the end of this Privacy Policy. We may request reasonable information to verify your identity before responding to your request.


71. Right to Access Information

Subject to applicable law, you may request confirmation regarding whether Artiste and Aura processes your personal information.

Where applicable, you may also request information relating to:

  • The categories of personal information processed.
  • The purpose or purposes for which your information is processed.
  • The sources from which your information was obtained, where applicable.
  • The categories of recipients with whom information has been shared.
  • The retention of your personal information.
  • Other information required to be provided under applicable law.

Requests for access will be handled within a reasonable period and in accordance with applicable legal requirements.


72. Right to Correction and Updating

We endeavor to maintain accurate, complete, and up-to-date records.

If you believe that any personal information held by Artiste and Aura is inaccurate, incomplete, outdated, or misleading, you may request that it be corrected or updated.

Examples include changes to:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Project address
  • Communication preferences
  • Other personal information previously provided to us

Where appropriate, we may request supporting documentation before making corrections to ensure the accuracy and integrity of our records.


73. Right to Erasure

Subject to applicable law, contractual obligations, legitimate business requirements, and legal record-retention obligations, you may request the deletion or erasure of your personal information.

Upon receiving a valid request, we will evaluate whether:

  • Continued processing remains legally necessary.
  • Information must be retained for contractual purposes.
  • Retention is required to comply with legal obligations.
  • Information is required for the establishment, exercise, or defense of legal claims.
  • Other lawful grounds require continued retention.

Where no such grounds exist, we will endeavor to securely delete or anonymize the relevant information within a reasonable timeframe.


74. Right to Withdraw Consent

Where we process personal information based upon your consent, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal became effective.

Please note that withdrawing consent may affect our ability to:

  • Respond to certain inquiries.
  • Continue providing requested services.
  • Maintain ongoing communications.
  • Perform contractual obligations where your information is necessary.
  • Deliver future optional services that depend upon your consent.

Where another lawful basis exists for processing your information, we may continue processing in accordance with applicable law.


75. Right to Grievance Redressal

If you believe that your personal information has not been processed in accordance with applicable law or this Privacy Policy, you may submit a grievance to Artiste and Aura.

We will make reasonable efforts to:

  • Acknowledge your grievance.
  • Review the relevant circumstances.
  • Conduct an appropriate assessment.
  • Respond within a reasonable period.
  • Take corrective action where appropriate.

If you remain dissatisfied after our response, you may have the right to pursue remedies before the competent authority established under applicable law.


76. Right to Nominate

Where applicable under the Digital Personal Data Protection Act, 2023 and any rules issued thereunder, you may nominate another individual to exercise your applicable rights on your behalf in circumstances recognized by law, including situations involving your death or incapacity.

Requests relating to nominations may be subject to verification procedures and applicable legal requirements.


77. Exercising Your Rights

To protect your privacy and prevent unauthorized access to personal information, Artiste and Aura may verify your identity before acting upon any privacy request.

Verification may include confirmation of information previously provided by you or other reasonable measures designed to ensure that requests are made by the appropriate individual or an authorized representative.

We reserve the right to decline requests that are manifestly unfounded, fraudulent, repetitive, or otherwise not required under applicable law.


78. GDPR-Ready Rights for International Visitors

Although Artiste and Aura currently provides services primarily within India, we intend to expand our professional services internationally.

Where applicable laws such as the General Data Protection Regulation (GDPR) apply to our processing of personal information, individuals may be entitled to additional rights, subject to applicable legal limitations.

These rights may include the following.


78.1 Right of Access

You may request confirmation regarding whether your personal information is being processed and, where applicable, obtain access to such information together with certain additional details required by applicable law.


78.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information maintained by Artiste and Aura.

We will endeavor to correct verified inaccuracies within a reasonable period where required by applicable law.


78.3 Right to Erasure (“Right to be Forgotten”)

In certain circumstances, you may request deletion of your personal information where:

  • The information is no longer necessary.
  • Consent has been withdrawn.
  • Processing is unlawful.
  • Deletion is required by applicable law.
  • Other lawful grounds supporting erasure apply.

This right is subject to legal exceptions, including circumstances where continued retention is necessary for compliance with legal obligations or the defense of legal claims.


78.4 Right to Restriction of Processing

Where permitted by applicable law, you may request that we temporarily restrict the processing of your personal information while certain issues are being reviewed.

During such periods, processing may be limited except where otherwise permitted or required by law.


78.5 Right to Object

Subject to applicable law, you may object to certain categories of processing based upon legitimate interests or direct marketing activities.

We will carefully consider such objections in accordance with applicable legal requirements.


78.6 Right to Data Portability

Where technically feasible and legally applicable, you may request that certain personal information provided by you be supplied in a structured, commonly used, and machine-readable format or transmitted to another organization where legally required.


78.7 Right to Lodge a Complaint

If you believe your personal information has been processed in violation of applicable data protection laws, you may have the right to lodge a complaint with the relevant supervisory authority or competent regulatory body having jurisdiction over the matter.

Where appropriate, we encourage individuals to contact Artiste and Aura first so that we have an opportunity to address concerns directly and seek an amicable resolution.


79. International Visitors

Artiste and Aura is established in India and currently provides its professional services primarily within India.

As our business develops, we may expand our services to clients in other countries and jurisdictions.

Individuals accessing our website from outside India acknowledge that their information may be processed in accordance with applicable Indian laws and this Privacy Policy, subject to any additional legal obligations that may apply in the relevant jurisdiction.

Where international data transfers become necessary, we will endeavor to implement appropriate safeguards consistent with applicable legal requirements to protect personal information during such transfers.

We remain committed to adapting our privacy practices as our international operations expand and as applicable privacy laws evolve.

80. Intellectual Property and Ownership of Project Materials

Artiste and Aura respects the intellectual property rights of its clients, consultants, collaborators, and third parties. We also take appropriate measures to protect the intellectual property created by our architects, designers, planners, and other professionals during the course of providing our services.

Unless otherwise agreed in writing between Artiste and Aura and the client:

  • Architectural drawings, floor plans, surveys, photographs, CAD files, reports, renderings, documents, and other materials submitted by a client remain the property of the client or the party lawfully entitled to such materials.
  • Clients are responsible for ensuring that they possess all necessary ownership rights, licenses, permissions, or legal authority to provide any documents, drawings, images, plans, specifications, or other materials submitted to Artiste and Aura.
  • Submission of client materials to Artiste and Aura does not transfer ownership of those materials to us.

During the provision of professional services, Artiste and Aura may create original works including:

  • Architectural designs
  • Interior design concepts
  • Landscape concepts
  • Space planning layouts
  • Mood boards
  • Design presentations
  • CAD drawings
  • Three-dimensional models
  • Renderings
  • Technical documentation
  • Bills of Quantities (BOQs)
  • Material schedules
  • Design specifications
  • Project reports
  • Other original creative or technical works

Unless ownership is expressly transferred by a written agreement signed by the parties, all such original works created by Artiste and Aura remain protected by applicable intellectual property, copyright, and other proprietary laws.

Clients are granted only those usage rights expressly provided under the relevant service agreement, quotation, contract, or written authorization.

No provision of this Privacy Policy shall be interpreted as transferring ownership of intellectual property from either party to the other.


81. Confidentiality of Client Information

Professional confidentiality is a fundamental principle of Artiste and Aura’s architectural and interior design practice.

We recognize that clients frequently provide confidential information relating to:

  • Private residences
  • Commercial premises
  • Investment properties
  • Business operations
  • Development projects
  • Financial considerations
  • Construction methodologies
  • Proprietary design concepts
  • Security-sensitive layouts
  • Future expansion plans
  • Technical documentation

Unless disclosure is required by applicable law, authorized by the client, or reasonably necessary for the delivery of requested professional services, we endeavor to maintain the confidentiality of such information.

Confidentiality obligations apply to personal information as well as architectural drawings, floor plans, CAD files, BOQs, renderings, photographs, reports, specifications, construction documents, project correspondence, and other materials entrusted to us.

Where collaboration with consultants, contractors, engineers, or other professionals is required for the execution of a project, we endeavor to disclose only the information reasonably necessary for the relevant purpose.


82. Changes to this Privacy Policy

Technology, legal requirements, industry standards, and our professional services may evolve over time. Accordingly, Artiste and Aura reserves the right to modify, update, amend, or replace this Privacy Policy whenever reasonably necessary.

Examples of circumstances that may result in updates include:

  • Changes to applicable privacy laws.
  • Changes to the Digital Personal Data Protection Act or related regulations.
  • Expansion of our services.
  • International business operations.
  • Introduction of new website features.
  • Implementation of new technologies.
  • Changes to third-party service providers.
  • Improvements to our security practices.
  • Business restructuring.
  • Regulatory guidance.

Whenever material changes are made, the revised Privacy Policy will be published on our website together with an updated “Last Updated” date.

Where required by applicable law, we may also provide additional notice or obtain consent before changes become effective.

Your continued access to or use of our website after the revised Privacy Policy becomes effective constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is collected, used, protected, and processed.


83. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the manner in which your personal information is processed, you may contact us using the following details:

Artiste and Aura

1st Floor, 33, Sabai Colony,

Sembakkam,

Rajakilpakkam,

Tamil Nadu 600073

India

Email:

artisteandaura@gmail.com

Website:

https://artisteandaura.com

We will make reasonable efforts to respond to privacy-related inquiries and requests within a reasonable timeframe and in accordance with applicable legal requirements.


84. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes relating to the interpretation, application, or enforcement of this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over Chennai, Tamil Nadu, unless otherwise required by applicable law.

Nothing contained in this Privacy Policy shall limit any statutory rights available to individuals under applicable data protection or consumer protection legislation.


85. Severability

If any provision of this Privacy Policy is determined by a court or other competent authority to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by applicable law.

Any invalid or unenforceable provision shall, where possible, be interpreted in a manner that most closely reflects its original purpose while remaining legally enforceable.


86. Entire Privacy Policy

This Privacy Policy constitutes the complete privacy statement governing the collection, use, disclosure, protection, retention, and processing of personal information through the Artiste and Aura website and related professional services.

It should be read together with any applicable service agreements, quotations, contracts, or other legal documents governing specific engagements between Artiste and Aura and its clients.

Where a written agreement between Artiste and Aura and a client contains specific provisions relating to confidentiality, privacy, or intellectual property, those contractual provisions shall prevail to the extent of any inconsistency, unless prohibited by applicable law.


87. Commitment to Privacy

Artiste and Aura values the confidence placed in us by our clients, website visitors, consultants, collaborators, and business partners. We understand that the information entrusted to us—whether it is personal information, architectural drawings, interior design concepts, project documentation, photographs, technical files, or confidential communications—is an essential part of the professional relationship we strive to build.

Protecting that information is not merely a legal obligation but a core professional responsibility. We are committed to handling personal information fairly, lawfully, transparently, and responsibly while continuously improving our privacy, security, and data protection practices in line with evolving technology, industry standards, and applicable laws.

As we continue to grow our architecture and interior design practice within India and expand internationally, we will remain dedicated to safeguarding the privacy of our clients and website visitors through responsible information management, strong confidentiality standards, and ongoing compliance with applicable privacy and data protection laws.

Thank you for placing your trust in Artiste and Aura. We appreciate the opportunity to assist you with your architectural, interior design, landscape design, planning, and turnkey project requirements while maintaining the highest standards of privacy, professionalism, and confidentiality.